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Common Questions from Customers

  • How often should I be tuning my piano?

A piano should be tuned a minimum of once a year.  Tuning greatly depends on the condition of the piano, the humidity & temperature fluctuations of the environment the piano is in, and how often the piano is played.  Pianos can go out of tune at any time.  The main causes for a piano to go out of tune are:

1. Loose tuning pins

2.  Change in humidity 

3.  The piano has not been tuned for several years.  

Note: Older pianos will most likely go out of tune much quicker than newer pianos.  

  • What is the overall condition of my piano?

At the time of tuning, I will let the customer know the overall condition of the piano.  I believe it is very important that a piano technician is honest with the customer and doesn't sugar coat the current condition of the piano.  The piano is a machine with thousands of parts.  There are many issues that can arise as the piano ages.  

  • What would you do if this was your piano? Fix it, sell it, or dump it?

​Pianos decrease in value over time.  This is due to the deterioration of the wood, felt and metal.  I will let the customer know the current cost of parts and labor for a repair or multiple repairs.  The customer can then make an informed decision what they would like to do with their current piano.  ​

Grand Piano Strings
Piano on Dim Stage

For questions, please call Mike at
(623) 256-9092 or email at mikerebb71@gmail.com

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